I first met Beatrice over a decade ago, when I first arrived to the UK. I had a family that turned my life upside-down. When new reached to Beatrice, she contacted me straight away. Beatrice introduced me to the LITD project and all the wonderful work they do. Through it all, she offered practical, emotional and moral support which helped us as a family to pull it together. Her knowledge of services outside what the LITD project would offer was incredible. She signpost me totragedy relevant services at the point of need. All support as a family shone a light in the darkness that surrounded us and helped us to see the light at the end of the tunnel.